Sales Ambassador

Responsibilities

• Drive sales and exceed goals using StoreForce dashboard feedback and active ownership of results
• Deliver world-class customer experience through personalized consultations and product demonstrations
• Educate customers on Lush brand values including Fighting Animal Testing, Ethical Buying, and Naked Packaging
• Continually expand product knowledge to make informed recommendations for customer needs
• Foster an inclusive team environment and support diversity, equity, inclusion, and belonging initiatives
• Maintain clean, organized, and visually appealing merchandising and stock displays
• Follow company standards for opening and closing, product integrity, and health and safety

Requirements

• Excellent customer service skills
• Flexibility to adapt in a fast-paced environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule to accommodate evenings, weekends, and holidays

Preferred Qualifications

• Experience with consultation-based customer service models
• Strong problem-solving skills for operational issues
• Experience working in skincare or cosmetics retail
• Cross-cultural collaboration or DEIB and social justice training
• Fluency in Spanish, French, or other languages

About the Company

Lush Handmade Cosmetics creates fresh, handmade beauty products with a commitment to ethical business practices, including fighting animal testing, 100% vegetarian ingredients, and reducing packaging waste.