Sales Ambassador

Responsibilities

• Drive sales by utilizing StoreForce dashboard results and exceeding goals
• Deliver world-class customer experiences through attentive listening and product demonstrations
• Educate customers on brand values including ethical buying and fighting animal testing
• Maintain product knowledge regarding ingredients and unique benefits
• Foster a sense of belonging and support diversity, equity, inclusion, and belonging (DEIB)
• Maintain store cleanliness, organization, and visual merchandising standards
• Follow company policies for opening, closing, and health and safety

Requirements

• Excellent customer service skills
• Ability to adapt to a fast-paced environment
• Passion for skincare, natural beauty, and ethical business
• Flexible schedule including evenings, weekends, and holidays

Preferred Qualifications

• Experience with consultation-based customer service
• Experience in skincare or cosmetics
• Experience working in a team environment
• Problem-solving skills for day-to-day operations
• Experience in cross-cultural collaboration or DEIB training
• Fluency in Spanish, French, or other languages

About the Company

Lush is a brand of experts in product and brand knowledge, providing exceptional customer consultations and product demonstrations while making a positive impact on the world through ethical and handmade cosmetics.