Sales Ambassador

Responsibilities

• Deliver exceptional customer consultations and product demonstrations on the shop floor
• Exceed daily sales goals using StoreForce dashboard feedback and proactive selling techniques
• Educate customers on Lush brand values including ethical buying, vegetarian formulas, and fighting animal testing
• Maintain clean, organized, and visually appealing merchandising displays
• Support stock and inventory adjustments based on sales trends and Visual Merchandising guidelines
• Foster an inclusive team environment and contribute to operational excellence

Requirements

• Excellent customer service skills
• Flexibility to adapt in a fast-paced environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule including evenings, weekends, and holidays

Preferred Qualifications

• Experience with consultation-based customer service models
• Experience working in skincare or cosmetics
• Experience working in a team environment
• Strong problem-solving skills for day-to-day operational issues
• Experience in cross-cultural collaboration and DEIB or social justice training

About the Company

Lush Fresh Handmade Cosmetics creates ethically sourced, vegetarian beauty products with a commitment to fighting animal testing and reducing packaging waste.