Sales Ambassador

Responsibilities

• Drive sales and exceed goals using StoreForce dashboard feedback
• Deliver world-class customer experience through personalized consultations and product demonstrations
• Educate customers on Lush brand values including ethical buying, fighting animal testing, and sustainability
• Continually expand product knowledge to make informed recommendations
• Foster teamwork, open communication, and an inclusive shop environment
• Maintain visual merchandising, stock displays, and operational standards
• Follow company policies for opening/closing, safety, and product integrity

Requirements

• Excellent customer service skills
• Flexibility to adapt to changing priorities in a fast-paced environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Preferred Qualifications

• Experience with consultation-based customer service models
• Strong problem-solving skills for day-to-day operations
• Experience working in a team environment
• Experience in skincare or cosmetics
• Cross-cultural collaboration and DEIB or social justice training

About the Company

Lush Handmade Cosmetics creates fresh, handmade cosmetics with a commitment to ethical buying, fighting animal testing, and environmental sustainability.