Sales Ambassador

Responsibilities

• Drive sales and exceed personal and store goals using performance feedback and product expertise
• Deliver exceptional customer experiences through personalized consultations and product demonstrations
• Educate customers on Lush brand values including ethical buying, vegetarian formulas, and fighting animal testing
• Maintain up-to-date knowledge of products, ingredients, and benefits to make informed recommendations
• Foster an inclusive team environment and support diversity, equity, inclusion, and belonging initiatives
• Maintain clean, organized, and visually appealing merchandising and product displays
• Follow company policies for opening and closing, product integrity, and health and safety standards

Requirements

• Excellent customer service skills
• Ability to adapt in a fast-paced environment
• Passion for skincare, natural beauty, and ethical business practices
• Flexible schedule including availability for evenings, weekends, and holidays

Preferred Qualifications

• Experience with consultation-based customer service models
• Problem-solving skills for day-to-day operational issues
• Experience working in skincare or cosmetics retail
• Background in cross-cultural collaboration or DEIB and social justice training
• Fluency in Spanish, French, or other languages

About the Company

Lush Handmade Cosmetics creates fresh, ethical beauty products with a focus on 100% vegetarian ingredients, handmade quality, naked packaging, and fighting animal testing.