Sales Ambassador

Responsibilities

• Drive sales and exceed goals using StoreForce dashboard feedback
• Deliver exceptional customer consultations and product demonstrations
• Educate customers on Lush brand values including ethical buying and sustainability
• Maintain up-to-date product knowledge for informed recommendations
• Support an inclusive team environment and DEIB initiatives
• Maintain clean, organized, and visually appealing store displays
• Follow company policies for operations, health, and safety

Requirements

• Excellent customer service skills
• Flexibility to adapt in a fast-paced environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule including evenings, weekends, and holidays

Preferred Qualifications

• Experience with consultation-based customer service models
• Skincare or cosmetics retail experience
• Strong problem-solving and teamwork skills
• Cross-cultural collaboration or DEIB/social justice training
• Fluency in Spanish, French, or other languages

About the Company

Lush creates fresh, handmade cosmetics with a commitment to ethical buying, fighting animal testing, and reducing environmental impact.