Sales Ambassador

Responsibilities

• Drive sales using StoreForce dashboard feedback to exceed daily goals
• Deliver exceptional customer experiences through personalized consultations and product demonstrations
• Educate customers on Lush brand values including ethical buying, vegetarian formulas, and naked packaging
• Continually expand product knowledge to make informed recommendations
• Develop sales techniques and support team growth through Lush resources
• Foster an inclusive team environment and contribute to diversity, equity, and belonging initiatives
• Maintain visual merchandising and organized shop floor standards
• Follow company policies for opening and closing, product integrity, and health and safety

Requirements

• Excellent customer service skills
• Ability to adapt in a fast-paced environment
• Passion for skincare, natural beauty, and ethical business practices
• Flexible availability for evenings, weekends, and holidays

Preferred Qualifications

• Experience with consultation-based customer service
• Strong problem-solving and operational issue-resolution skills
• Prior teamwork experience in retail or service environments
• Background in skincare or cosmetics
• Cross-cultural collaboration or DEIB and social justice training
• Fluency in Spanish, French, or other languages

About the Company

Lush Cosmetics creates fresh, handmade products with a commitment to ethical buying, fighting animal testing, and environmental sustainability.