Sales Ambassador

Responsibilities

• Drive sales and exceed goals using StoreForce dashboard feedback
• Deliver world-class customer experiences through personalized consultations and product demonstrations
• Educate customers on brand values including ethical buying, vegetarian, handmade, and naked packaging
• Continually expand product knowledge to make informed recommendations
• Develop effective sales techniques and support team growth
• Foster diversity, equity, inclusion, and belonging within the team
• Maintain visual merchandising, stock displays, and an organized store environment
• Follow company policies for opening/closing, product integrity, and health and safety

Requirements

• Excellent customer service skills
• Flexibility to adapt in a fast-paced environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule including evenings, weekends, and holidays

Preferred Qualifications

• Experience with consultation-based customer service models
• Strong problem-solving skills for day-to-day operations
• Experience working in a team environment
• Background in skincare or cosmetics
• Experience in cross-cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages

About the Company

Lush Cosmetics creates fresh handmade cosmetics with a commitment to ethical business practices, including fighting animal testing, ethical buying, 100% vegetarian ingredients, and naked packaging.