Sales Ambassador

Responsibilities

• Drive sales and exceed goals using StoreForce dashboard feedback
• Deliver exceptional customer experiences through attentive listening and product demonstrations
• Educate customers on brand values including ethical buying, vegetarian ingredients, and fighting animal testing
• Continually expand product knowledge to provide informed recommendations
• Foster an inclusive team environment and support diversity, equity, inclusion, and belonging
• Maintain visual merchandising and clean, organized store standards
• Follow company policies for opening/closing, product integrity, and health and safety

Requirements

• Excellent customer service skills
• Flexibility to adapt in a fast-paced environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule including evenings, weekends, and holidays

Preferred Qualifications

• Experience with consultation-based customer service models
• Strong problem-solving skills for operational issues
• Experience working in a team environment
• Experience in skincare or cosmetics
• Experience in cross-cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages

About the Company

Lush Cosmetics North America creates fresh, handmade cosmetics with a commitment to ethical buying, 100% vegetarian ingredients, fighting animal testing, and sustainable packaging.