Sales Ambassador

Responsibilities

• Deliver exceptional customer consultations and product demonstrations on the shop floor
• Exceed daily sales goals using StoreForce dashboard feedback and proactive selling techniques
• Educate customers on brand values including ethical buying, freshness, and environmental stance
• Maintain visual merchandising and stock standards to enhance the shopping experience
• Foster an inclusive team environment and support diversity, equity, inclusion, and belonging initiatives

Requirements

• Excellent customer service skills
• Flexibility to adapt in a fast-paced retail environment
• Knowledge and passion for skincare, natural beauty, and ethical business practices
• Availability for evenings, weekends, and holidays
• Reliable punctuality and adherence to company policies and procedures

Preferred Qualifications

• Experience with consultation-based customer service models
• Prior work in skincare or cosmetics retail
• Strong problem-solving and teamwork abilities
• Cross-cultural collaboration or DEIB and social justice training
• Fluency in Spanish, French, or other languages

About the Company

Lush Cosmetics creates fresh, handmade, and ethically sourced beauty products. The company is committed to fighting animal testing, using vegetarian ingredients, and reducing packaging waste while delivering unique in-store customer experiences.