Sales Ambassador

Responsibilities

• Exceed sales goals using StoreForce dashboard feedback and product demonstrations
• Deliver world-class customer consultations and identify customer needs
• Educate customers on brand values including ethical buying and fighting animal testing
• Expand product knowledge to make informed recommendations
• Maintain visual merchandising, stock displays, and operational standards
• Foster an inclusive team environment and support peer development

Requirements

• Excellent customer service skills
• Flexibility to adapt in a fast-paced environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule including evenings, weekends, and holidays

Preferred Qualifications

• Experience with consultation-based customer service
• Experience in skincare or cosmetics
• Experience working in a team environment
• Strong problem-solving skills
• Cross-cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages

About the Company

Lush creates fresh, handmade cosmetics with a focus on ethical practices including 100% vegetarian ingredients, ethical buying, and fighting animal testing.