Sales & Aftersales Intern

Responsibilities

• Prepare and update training materials for new products and technologies to support Sales and Aftersales networks
• Manage user administration and registration within the Learning Management System (LMS)
• Handle daily administrative tasks and enquiries via the Sales and Aftersales inbox
• Assist with the administration of the Aftersales Service Execution Desk (SED) and Sales Agent Dashboard (ADB)
• Support finance-related coordination, including dealer invoices
• Conduct competitor analysis and benchmarking for product ranges, services, and accessories
• Perform market and KPI analysis to provide actionable business insights
• Develop and update regular management reporting and assist in process automation
• Contribute to cross-departmental projects involving logistics and marketing

Requirements

• Currently studying for or recently completed a BA degree in Business, Economics, Automotive, Engineering, or a related field
• Fluent written and spoken English
• Competent IT skills, specifically in Windows and data organization
• A strong passion for electromobility and ideally some automotive experience
• A structured working style with the ability to manage changing priorities
• Strong analytical skills and high attention to detail

Preferred Qualifications

• Experience working in a complex project environment
• Ability to work independently with a proactive and positive mindset

About the Company

smart Europe is a brand for forward-thinkers, dedicated to shaping the future of electric mobility. Since 2020, we have been a 100% electric car enterprise, aiming to be a leading provider of urban premium, electric, and connected mobility. We celebrate challenging conventions and focus on bringing perfection to our customers through innovation and sustainable urban solutions.