Sales Advisor/Stylist

Responsibilities

• Provide exceptional luxury customer service and develop long-term client relationships.
• Actively manage CRM objectives by implementing personalized communication campaigns and using clienteling tools.
• Systematically collect and record qualitative client data, maintaining deep knowledge of VVIC and VIC portfolios.
• Drive omnichannel sales performance by utilizing all available digital and physical services to meet individual and collective boutique targets.
• Monitor local commercial activity and competitor trends to maintain a competitive edge.
• Support operational excellence by ensuring the boutique environment and visual merchandising remain impeccable.
• Manage stock, participate in inventories, and ensure seamless after-sales service and follow-up.

Requirements

• Previous experience in luxury or high-end sales is required.
• Proficiency in English, both oral and written, to interact with an international clientele.
• An entrepreneurial spirit with a proactive approach to sales and client management.
• A strong commitment to excellence, creativity, and maintaining luxury standards.

About the Company

Richemont is one of the world leaders in the luxury sector, managing various Houses specializing in jewelry, watches, and high-end accessories. Each Maison embodies a tradition of style, quality, and craftsmanship, while the Group remains committed to innovation and permanent creativity.