Sales Advisor

Responsibilities

• Focus on minimising pre-churn via phone, SMS, email contact and use of various systems
• Updating historical customer account around retention/cancellation issues
• Maintaining daily/weekly and monthly retention KPI’s and achieve targets
• Ad hoc phone-based customer service and sales activities as required

Requirements

• Considerable attention to detail
• Excellent communication skills
• Proven ability to work in a self-directed and organised manner
• Experience in a similar role and using CRM systems is an advantage

Benefits

• €29,000 basic salary with a €5,000 bonus structure
• Progression to Retention Advisor within 5 months and Senior Retention Agent within 12 months
• Private Pension Contribution Scheme with Zurich Life
• Discounted Health Insurance with Laya Healthcare
• Employee Assistance Program and Free Online GP Services
• TaxSaver Travel Tickets & Bike-to-Work Scheme
• Modern offices in Sandyford

About the Company

PrepayPower is the leading provider of Pay-As-You-Go electricity and gas in Ireland. Part of the Yuno Group, the company empowers customers with total control and transparency over their energy costs through innovative technology.