Sales Advisor

Responsibilities

• Create the Polène experience by welcoming visitors and providing personalized service to drive conversion rates
• Advise and assist customers throughout their purchase journey, ensuring high-quality service from greeting to departure
• Promote additional sales and inform customers about brand services during and after purchases
• Manage cash operations, including opening and closing registers and processing transactions
• Execute CRM client follow-up and participate in daily boutique reporting
• Maintain boutique upkeep, including merchandising, stock organization, and inventory tasks
• Handle boutique opening and closing procedures, including equipment setup and security protocols

Requirements

• At least 2 years of experience in luxury retail, preferably within the leather goods sector
• Proven experience engaging with high-end, international clientele
• Strong service orientation with meticulous attention to detail
• Proficiency in cash management and CRM client follow-up
• Ability to work collaboratively within a team environment
• High level of autonomy, adaptability, and resilience in high-traffic environments

About the Company

Founded in 2016, Polène is a French leather goods brand recognized for its exceptional artisanal craftsmanship. We create timeless pieces with organic designs inspired by nature, supported by 800 artisans in our workshops. As we expand internationally, we are looking for passionate talent to join our flagship boutique in Singapore and help deliver an extraordinary brand experience.