Sales Advisor

Responsibilities

• Create the Polène experience by welcoming and advising high-end international clientele
• Drive conversion rates through personalized service and proactive customer engagement
• Promote brand services and encourage additional sales throughout the purchase journey
• Manage cash operations, including opening/closing registers and processing transactions
• Execute CRM client follow-up and participate in daily boutique reporting
• Maintain boutique standards through merchandising, stock organization, and inventory tasks
• Handle boutique opening and closing procedures, including equipment and lighting setup

Requirements

• At least 2 years of experience in luxury retail, preferably within the leather goods sector
• Proven experience engaging with high-end, international clientele
• Strong knowledge of leather goods, craftsmanship, and artistry
• Proficiency in CRM client follow-up and cash management
• Ability to work effectively in a fast-paced, high-traffic boutique environment
• Strong interpersonal skills with a collaborative and supportive team spirit
• Meticulous attention to detail and a proactive service orientation

About the Company

Founded in 2016, Polène is a French leather goods brand recognized for its exceptional artisanal craftsmanship. We create timeless pieces with organic designs inspired by nature, supported by 800 artisans in our workshops in Ubrique, Spain. As we expand internationally, we are looking for passionate talent to join our flagship team in Singapore.