Sales Advisor

Responsibilities

• Proactively engage with customers to drive conversion and ensure a welcoming environment
• Guide clients through the entire purchasing journey, providing personalized styling and service
• Drive brand loyalty through strategic clienteling and maintaining a detailed digital client book
• Manage cash operations, including opening/closing registers and processing transactions
• Support CRM initiatives and contribute to daily boutique reporting
• Maintain boutique presentation, merchandising, and inventory organization

Requirements

• Minimum 3 years of experience in luxury or leather goods retail
• Proven expertise in serving high-end local and international clientele
• Fluency in English; additional language proficiency is a plus
• Ability to work 40 hours per week, including weekends
• Strong interpersonal skills and a passion for artisanal craftsmanship

Benefits

• Competitive hourly wage ($24–$27) plus performance bonuses
• Monthly ICHRA medical stipend and dental/vision insurance
• 401(k) plan
• Paid Time Off, including vacation and sick time
• Employee discount on all leather goods and jewelry
• Commuter benefits and opportunities for career growth

About the Company

Founded in 2016, Polène is a French leather goods brand distinguished by outstanding artisanal craftsmanship. We produce timeless pieces with organic designs inspired by nature, supported by 800 artisans in our Spanish workshops. As we expand internationally, we are building an expert team dedicated to delivering an unforgettable luxury experience.