Sales Advisor

Responsibilities

• Welcome every client with a high level of service and deliver a distinctive Polène in-store experience
• Support clients throughout the full customer journey, from first contact to farewell
• Provide personalized product recommendations and storytelling to drive sales and brand loyalty
• Contribute to boutique performance through conversion, cross-selling, and CRM engagement
• Process transactions accurately and manage register opening and closing procedures
• Support daily operations including merchandising, replenishment, stock organization, and inventory tasks
• Execute opening and closing duties such as equipment setup, visual upkeep, and daily reporting

Requirements

• Minimum 2 years of experience in a similar role, ideally within luxury, premium, fashion, or leather goods retail
• Experience serving high-end and international clientele
• Strong client service and selling skills with a focus on the customer experience
• Ability to work 40 hours per week, including weekends
• Team-oriented mindset with the ability to work effectively in a fast-paced, high-traffic environment
• Strong interest in Polène’s products, craftsmanship, and brand universe

About the Company

Founded in 2016, Polène is a French leather goods house known for its timeless creations, combining exceptional craftsmanship with an organic design language inspired by nature. Supported by approximately 800 artisans in our workshops in Ubrique, Spain, we continue to elevate the value and distinctiveness of our leather goods and jewelry collections globally.