Sales Advisor

Responsibilities

• Provide excellent customer service by welcoming and guiding customers through the store
• Engage in conversations with customers to promote products and fashion trends
• Actively promote the Customer Loyalty App and in-store sustainability initiatives
• Complete garment cycles including unpacking, refilling, steaming, and garment care
• Operate fitting rooms and checkout areas according to best practices
• Maintain a clean and tidy sales floor and stockroom
• Support visual and commercial execution through attractive merchandise displays
• Assist with store opening and closing procedures

Requirements

• Passion for fashion and in-store creation
• Experience in sales or customer service within fashion or retail industries
• Strong communication and collaborative skills
• Ability to work in a dynamic and fast-paced environment
• Motivated, flexible, and action-oriented mindset

Benefits

• Staff discount card usable across H&M Group brands (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound)
• Access to the H&M Incentive Program (HIP)
• Comprehensive benefits including health insurance, wellness, and family support programs
• Company match retirement plan and paid leave programs
• Opportunities for global career growth and development

About the Company

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.