Sales Advisor

Responsibilities

• Provide excellent customer service by welcoming and guiding customers through the store
• Engage in conversations to promote fashion trends, products, and the Customer Loyalty App
• Support sales targets through commercial and operational actions
• Maintain garment care, including unpacking, refilling, and steaming
• Operate fitting rooms and checkout areas following best practices
• Maintain a clean and tidy sales floor and stockroom
• Execute visual merchandising guidelines to maintain attractive displays
• Assist with store opening and closing procedures

Requirements

• Passion for fashion and in-store creation
• Experience in customer service within fashion, retail, or service industries
• Ability to work in a collaborative and dynamic environment
• Motivated, communicative, and action-oriented mindset

Benefits

• Staff discount card usable across H&M Group brands (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound)
• Access to the H&M Incentive Program (HIP)
• Comprehensive benefits including health insurance, wellness, and family support programs (subject to local market availability)
• Opportunities for global career growth and development

About the Company

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.