Sales Advisor

Responsibilities

• Provide excellent customer service by welcoming and guiding customers through the store
• Engage in conversations to promote fashion trends, products, and the Customer Loyalty App
• Support sales targets through commercial and operational actions
• Maintain garment care, including unpacking, refilling, and steaming
• Operate fitting rooms and checkout areas following best practices
• Maintain a clean and tidy sales floor and stockroom
• Execute visual merchandising guidelines to ensure attractive displays

Requirements

• Passion for fashion and in-store creation
• Experience in customer service within fashion, retail, or service industries
• Ability to work in a collaborative and dynamic environment
• Strong communication and interpersonal skills
• Motivated, flexible, and action-oriented mindset

Benefits

• Employee discount at H&M, COS, and Other Stories
• Access to Colleague Resource Groups (CRGs)
• Comprehensive benefits including health insurance and wellness programs (varies by location)
• Company match retirement plan and paid leave programs
• H&M Incentive Program (HIP)

About the Company

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.