Sales Advisor

Responsibilities

• Create an exceptional customer experience by welcoming and guiding clients through the store
• Share fashion and product knowledge to help customers make informed choices
• Collaborate with the store team to provide excellent service at every stage of the customer journey
• Maintain sales floor and stockroom standards, ensuring areas are well-stocked, organized, and inviting
• Support store opening and closing activities
• Represent the brand positively in all customer interactions

Requirements

• Previous experience in customer service, preferably within fashion or retail
• Passion for fashion and a drive to deliver an outstanding in-store experience
• Proactive attitude with the ability to work in a dynamic, collaborative environment
• Strong communication skills and a curiosity to learn new store technologies
• Flexibility and an action-oriented mindset

Benefits

• 25% staff discount on all H&M Group brands (including COS, Weekday, Monki, and H&M HOME)
• H&M Incentive Program (HIP) for long-term dedication
• Meal vouchers for shifts of at least 6 hours
• Access to a corporate benefits portal with over 1,500 discounts
• Dedicated initial training and continuous professional development opportunities

About the Company

H&M Group is a global fashion company dedicated to making design, quality, and sustainability accessible to everyone. We believe there is no compromise between great design, affordable prices, and sustainable solutions. Our diverse team of passionate colleagues works together to drive the fashion industry toward a more inclusive and sustainable future.