Sales Advisor

Responsibilities

• Create an exceptional customer experience by welcoming and guiding customers through the store
• Share fashion and product knowledge to assist customers in their purchasing decisions
• Collaborate with the team to provide excellent service at every stage of the customer journey
• Maintain cleanliness and organization in both the sales area and the warehouse
• Support store opening and closing procedures
• Represent the brand positively through all customer interactions

Requirements

• Previous experience in customer service within fashion, retail, or similar sectors
• A strong passion for fashion and driving sales through excellent service
• Ability to thrive in a collaborative and dynamic team environment
• Flexible, action-oriented, and eager to learn new technologies and skills
• Strong communication skills and a creative mindset

Benefits

• 25% staff discount across all H&M Group brands, including online and in-store
• Access to the H&M Incentive Program (HIP) for long-term dedication
• Significant opportunities for local and international professional development and growth

About the Company

H&M Group is a global leader in fashion, dedicated to proving that exceptional design, affordable prices, and sustainable solutions can coexist. We aim to make fashion accessible to everyone, placing our customers at the heart of every decision. Our culture is built on inclusivity, collaboration, and shared values, driven by thousands of passionate employees worldwide.