Sales Advisor

Responsibilities

• Provide excellent customer service by welcoming and guiding customers through the store
• Use fashion and product knowledge to assist customers with trends and styling
• Promote the Customer Loyalty App and in-store sustainability initiatives
• Maintain store presentation through garment refill, steaming, and tidying the sales floor
• Operate fitting rooms and checkout areas following best practices
• Support stock replenishment and maintain attractive merchandise displays
• Collaborate with the store team to reach sales targets and operational goals

Requirements

• Passion for fashion and staying up-to-date with current trends
• Previous experience in customer service, retail, or a service-related industry
• Strong communication skills and a willingness to engage in customer conversations
• Ability to work in a fast-paced, collaborative, and dynamic environment
• A motivated, flexible, and action-oriented mindset

Benefits

• Employee discount at H&M and other brands including COS, Weekday, and Monki
• Access to Colleague Resource Groups for community and networking
• Opportunities for global career growth and development
• Inclusive work environment that encourages being yourself

About the Company

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion and quality at the best price in a sustainable way.