Sales Advisor

Responsibilities

• Provide exceptional customer service by welcoming and guiding customers through the store
• Share fashion and product knowledge to assist customers with their purchasing decisions
• Collaborate with the team to maintain high service standards at every stage of the customer journey
• Ensure the sales floor and stockroom are clean, organized, and well-maintained
• Support store opening and closing procedures
• Represent the brand positively through all customer interactions

Requirements

• Previous experience in customer service within the fashion, retail, or a similar sector
• A strong passion for fashion and driving sales through excellent service
• Ability to thrive in a collaborative, fast-paced, and dynamic environment
• Strong communication skills and a curiosity to learn and use store technology
• Flexibility and an action-oriented mindset

Benefits

• 25% staff discount across all H&M Group brands, both in-store and online
• Access to the H&M Incentive Program (HIP) for long-term dedication
• Extensive professional development and growth opportunities both locally and internationally

About the Company

H&M Group is a global company of strong brands and projects. Our goal is to demonstrate that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, keeping our customers at the center of every decision we make.