Sales Advisor

Responsibilities

• Provide excellent customer service by welcoming and guiding customers through the store
• Engage in conversations with customers to promote fashion trends, products, and stories
• Actively promote the Customer Loyalty App and in-store sustainability initiatives
• Maintain store presentation by managing garment refills, steaming, and merchandise displays
• Operate fitting rooms and checkout areas following best practices and processes
• Support retail operations including stock replenishment and maintaining a clean sales floor and stockroom

Requirements

• Passion for fashion and staying up-to-date with current trends and styles
• Previous experience in sales or customer service, preferably in a retail or fashion environment
• Strong communication skills and a collaborative mindset
• Ability to work in a dynamic, fast-paced, and action-oriented environment
• Motivated by delivering a high-quality shopping experience for every customer

Benefits

• Employee discount card usable across H&M Group brands (including COS, Weekday, Monki, and H&M HOME)
• Access to the H&M Incentive Program (HIP)
• Opportunities for global career growth and professional development
• Inclusive work environment with access to Colleague Resource Groups (CRGs)
• Comprehensive wellbeing support and local market perks

About the Company

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion and quality at the best price in a sustainable way.