Sales Advisor

Responsibilities

• Provide excellent customer service by welcoming and guiding customers through the store
• Engage in conversations with customers to promote fashion trends, products, and brand stories
• Actively promote the Customer Loyalty App and in-store sustainability initiatives
• Maintain store presentation by handling garment refills, steaming, and replenishment
• Operate fitting rooms and checkout areas according to best practices
• Contribute to a clean and tidy sales floor and stockroom environment
• Support store opening and closing procedures and follow all health and safety guidelines

Requirements

• Passion for fashion and staying up-to-date with current trends
• Previous experience in customer service, retail, or a service-related industry
• Proven sales experience in a dynamic environment
• Strong communication and interpersonal skills
• A collaborative mindset and ability to work effectively within a team
• Ability to be flexible, decisive, and action-oriented in a fast-paced setting

Benefits

• Employee discount at H&M and other group brands including COS, Weekday, and Monki
• Access to the H&M Incentive Program (HIP)
• Opportunities for global career growth and professional development
• Inclusive work environment with access to Colleague Resource Groups (CRGs)
• Comprehensive wellbeing support and local market perks

About the Company

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion and quality at the best price in a sustainable way.