Sales Advisor

Responsibilities

• Provide excellent customer service by welcoming and guiding customers through the store
• Engage in conversations with customers to provide fashion trends, stories, and product guidance
• Promote the Customer Loyalty App and in-store sustainability initiatives
• Maintain store presentation by managing garment refills, steaming, and replenishment
• Operate fitting rooms and checkout areas according to best practices
• Contribute to a clean and tidy sales floor and stockroom environment
• Support store opening and closing procedures

Requirements

• Passion for fashion and staying up-to-date with current trends
• Previous experience in retail or a customer service-related industry
• Strong communication skills and a collaborative mindset
• Ability to work in a fast-paced, dynamic environment
• Flexibility to meet store needs and operational requirements

Benefits

• Generous staff discount card usable at H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound
• Access to the H&M Incentive Program (HIP)
• Opportunities for global career growth and professional development
• Inclusive work environment with access to Colleague Resource Groups (CRGs)

About the Company

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion and quality at the best price in a sustainable way.