Sales Administrator I

Responsibilities

• Support managing the team inbox to ensure timely responses to inquiries
• Receive, process, and confirm customer purchase orders
• Enter sales orders accurately into the CRM system
• Collect and verify detailed end-user information for each order
• Handle FCC Authorization Forms for US-based orders
• Partner with Senior Sales Administrators to manage the order lifecycle
• Communicate with customers via email and phone to provide updates
• Serve as a liaison among finance, shipping, and supply chain departments
• Manage customer requests for order modifications or cancellations

Requirements

• High school diploma or GED
• Minimum 1 year of relevant sales support experience in tech or manufacturing
• Basic experience with CRM systems such as Zoho or Salesforce
• Proficiency in numeracy
• Experience in a fast-paced office environment with multiple deadlines
• Highly proficient in Google Suite and MS Office
• Excellent oral and written communication skills
• Must be a U.S. Citizen

Preferred Qualifications

• Demonstrated critical thinking and problem-solving capabilities
• Ability to follow instructions and improvise in ambiguous situations
• Keen attention to detail and reliability

About the Company

Silvus Technologies is a leading provider of advanced MANET and MIMO communications systems, reshaping mesh network technology for mission-critical applications in defense, law enforcement, and public safety. A wholly owned subsidiary of Motorola Solutions, Inc.