Sachbearbeiter Ersatzteilabwicklung

Responsibilities

• Check and book incoming spare part shipments for factual and quantitative accuracy
• Process repair returns and manage the spare parts lifecycle
• Handle spare part orders via telephone
• Manage complaints, warranty claims, and goodwill requests
• Process third-party invoices and credit notes
• Perform general administrative tasks within the technical service department

Requirements

• Completed commercial vocational training or a comparable qualification
• General technical understanding
• Strong customer service orientation and communication skills
• Proficiency in MS Office and experience with SAP
• Ability to work independently, flexibly, and with a solution-oriented mindset
• Knowledge of dental equipment technology is a plus

Benefits

• Versatile and challenging work environment in a globally oriented organization
• Intensive product and sales training
• Competitive compensation
• 30 days of vacation
• Opportunity to gain deep expertise in dental-specific products

About the Company

Henry Schein, Inc. is a Fortune 500 company and a leading global provider of healthcare products, services, and solutions to office-based dental and medical practitioners. With a network of approximately 25,000 team members, we serve more than 1 million customers worldwide, helping to improve operational success and clinical outcomes in the healthcare industry.