RPA Business Analyst

Responsibilities

• Collaborate with business stakeholders to identify, analyze, and prioritize automation opportunities.
• Conduct detailed process assessments, documenting current-state workflows and designing future-state RPA solutions.
• Elicit and document business requirements, functional specifications, and acceptance criteria.
• Act as the primary liaison between business teams and RPA developers throughout the project lifecycle.
• Coordinate User Acceptance Testing (UAT) and support deployment activities.
• Assist in developing RPA governance frameworks, standards, and best practices.
• Build strong relationships with business units to promote RPA adoption and innovation.

Requirements

• Minimum 5+ years of experience as a Business Analyst.
• At least 3 years of experience in RPA and UiPath implementations.
• Bachelor’s degree in Business, Computer Science, or a related field.
• In-depth knowledge of UiPath Studio, Orchestrator, and other UiPath tools.
• Proficiency in documenting workflows using Microsoft Visio, Lucidchart, or equivalent.
• Familiarity with Agile methodologies and tools such as Jira and Confluence.
• Strong analytical skills with a proven track record in process optimization.

Preferred Qualifications

• UiPath Business Analyst or RPA Developer certifications.
• Experience developing Process Design Documents (PDD) and Solution Design Documents (SDD).
• Exposure to AI and machine learning integrations within RPA projects.
• Knowledge of change management principles to support organizational transformation.

Benefits

• Competitive market-aligned remuneration structure.
• Fun and energetic company culture.
• Focus on work-life balance with paid annual leave.
• Comprehensive wellbeing support including medical, accidental, and term insurance.
• Paternity leave to support growing families.
• Access to industry travel discounts.
• Opportunities for global career advancement.

About the Company

FCM, part of the Flight Centre Travel Group (FCTG), is one of the world’s largest travel management companies. We provide flexible technology and expert local knowledge to deliver personalized business travel experiences across 97 countries. As a leader in the travel tech space, we are committed to innovation, inclusivity, and helping our people find their "Brightness of Future."