RPA Business Analyst

Responsibilities

• Collaborate with business stakeholders to identify, analyze, and prioritize automation opportunities
• Conduct detailed process assessments, documenting current-state workflows and pain points
• Design future-state process maps and RPA solutions using UiPath capabilities
• Elicit and document business requirements, functional specifications, and acceptance criteria
• Act as the primary liaison between business teams and RPA developers throughout the project lifecycle
• Coordinate User Acceptance Testing (UAT) and support deployment activities
• Assist in developing and adhering to RPA governance frameworks and best practices
• Build strong relationships with business units to promote RPA adoption and innovation

Requirements

• Minimum 5+ years of experience as a Business Analyst
• At least 3 years of experience in RPA and UiPath implementations
• Bachelor's degree in Business, Computer Science, or a related field
• In-depth knowledge of UiPath Studio, Orchestrator, and other UiPath tools
• Proficiency in documenting workflows using Microsoft Visio, Lucidchart, or equivalent
• Familiarity with Agile methodologies and tools such as Jira and Confluence
• Strong analytical skills with a proven track record in process optimization

Preferred Qualifications

• UiPath Business Analyst or RPA Developer certifications
• Experience developing Process Design Documents (PDD) and Solution Design Documents (SDD)
• Exposure to AI and machine learning integrations within RPA projects
• Knowledge of change management principles to support organizational transformation

Benefits

• Competitive market-aligned remuneration structure
• Fun and energetic company culture
• Work-life balance with paid annual leave
• Comprehensive wellbeing focus including medical, accidental, and term insurance
• Paternity leave support
• Industry travel discounts and perks
• Global career advancement opportunities

About the Company

FCM, part of the Flight Centre Travel Group (FCTG), is one of the world’s largest travel management companies. With a 24/7 reach in 97 countries, FCM provides personalized business travel experiences supported by expert local knowledge. As a leader in the travel tech space, FCM is constantly transforming the business of travel through innovation and empowered people.