Routing & Scheduling Specialist

Responsibilities

• Coordinate transportation routes and schedules for nonprofit organizations
• Dispatch drivers and provide clear instructions, routing changes, and road condition updates
• Maintain accurate records of driver logs, trip details, and passenger information
• Monitor transportation operations to identify and mitigate delays or disruptions
• Manage vendors including routing and scheduling software
• Perform accurate data entry and tracking in systems such as Novis and ADP
• Conduct evaluations to identify opportunities for process improvement and cost savings
• Support customer service by covering Client Service Representative duties when needed

Requirements

• Associate's degree in logistics, transportation management, or equivalent experience
• Proven experience in routing and scheduling
• Proficiency in transportation management software and tools
• Working knowledge of Microsoft Word, Outlook, Zoom, and Basecamp
• Ability to pass Department of Transportation FTA required drug screening
• Strong organizational and multitasking skills
• Ability to work flexible shifts including early mornings, evenings, or weekends

Benefits

• 100% employer-covered base health insurance plan
• Vision and dental insurance
• 403B retirement plan with 3.5% employer contribution after 12 months
• Generous paid time off including vacation, sick days, and 13 holidays
• Professional development opportunities

About the Company

Center for Volunteer & Nonprofit Leadership (CVNL) supports the Sonoma County Paratransit (SCPT) Department, providing vital transportation services to vulnerable populations, including senior citizens and persons with disabilities.