Rooms Division Manager

Responsibilities

• Supervise and coordinate daily operations of the Front Office and outsourced services, including Housekeeping and security.
• Collaborate with sales and revenue departments to optimize RevPar.
• Act as the gatekeeper for all night audit functions to ensure the daily balancing of all hotel functions, including F&B.
• Champion HYDE brand standards of cleanliness and maintenance across guest rooms and public areas.
• Analyze performance metrics and guest feedback to provide necessary reporting.
• Innovate service delivery strategies to continuously improve guest satisfaction and loyalty.
• Manage departmental budgets, forecasts, and overall financial performance.
• Lead, mentor, and develop team members to uphold the HYDE brand culture.

Requirements

• 3+ years of experience in luxury lifestyle hospitality.
• 2+ years of experience in a leadership role.
• Proficiency in operating rooms management systems, specifically Hub OS.
• Strong problem-solving skills and the ability to make effective decisions under pressure.
• A process-driven yet flexible approach to task management and deadlines.

About the Company

HYDE Perth is a bold and stylish new opening bringing signature HYDE energy to Western Australia. The brand embodies a luxurious yet laidback spirit, blending a sophisticated bohemian-chic aesthetic with a youthful, festival-inspired soul. Our spaces are designed to encourage connection, discovery, and the freedom that comes with great music and vibrant social environments.