Room Attendant

Responsibilities

• Cleaning and tidying rooms and common areas following internal procedures and service standards
• Meeting guest requests and communicating preferences to the supervisor
• Maintaining equipment and using cleaning products with respect for the environment
• Complying with health and hygiene regulations
• Maintaining professional grooming throughout the shift

Requirements

• At least 1 year of experience in the role, preferably in luxury contexts
• Proficiency in Italian
• English language skills are a plus
• EU citizenship or a valid residence permit for working in Italy
• Ability to work under pressure and as part of a team

Preferred Qualifications

• Passion for hospitality and a desire to grow
• Strong attention to detail and discretion
• Proactive attitude and active listening skills

Benefits

• 6-month fixed-term contract starting July 2026
• 50% discount at sister hotels for dining
• Training, development, and quality achievement awards
• Welfare credit based on guest satisfaction
• Canteen service
• Uniform and laundry service
• 40 hours per week, 5 days with rotating days off

About the Company

Borgo Pignano Florence is a refined boutique hotel located in a 5-hectare park on the hills of Florence, part of the prestigious Relais & Châteaux collection.