Robotics Field Engineer

Responsibilities

• Perform site surveys and collect technical requirements before robot deployment
• Install, map, and commission AMR (Autonomous Mobile Robot) solutions at customer sites
• Diagnose and resolve software and hardware technical issues
• Configure network settings and define operational scenarios
• Support basic integration with PLC, conveyors, automatic doors, and MES/API systems
• Collect system logs and collaborate with the engineering team for advanced troubleshooting
• Communicate directly with customers to support PoC and smooth operations

Requirements

• 1+ years of experience in robotics, automation, or manufacturing equipment
• Experience in field troubleshooting and technical problem-solving
• Basic understanding of Linux environments and network protocols
• Ability to work in Changwon, Korea

Preferred Qualifications

• Experience with AMR/AGV systems
• Knowledge of PLC/IO logic and industrial automation
• Hands-on experience with ROS (Robot Operating System)
• Experience in factory automation environments
• Experience in customer support or managing technical partners/clients
• Experience in data collection, analysis, and insight derivation for user experience improvement
• Proficiency with tools like G Suite, Excel, JIRA, or Salesforce

About the Company

Bear Robotics is a global AI-based mobility platform company. We provide AI-based service robots to over 20 countries, specializing in swarm control technology and cloud management solutions. Recently incorporated as an LG Electronics affiliate, we are expanding our AMR solutions for logistics and automation worldwide.