Risk Investigations Specialist

Responsibilities

• Monitor and mitigate offline risks including organized crime, human trafficking, and other criminal activities.
• Use internal data, OSINT, and third-party intelligence to identify undiscovered instances of abuse.
• Pull actionable insights from large datasets to develop new mitigation strategies.
• Communicate findings to management and product teams to enhance decision-making.
• Collaborate with trust product and engineering teams to implement safety risk mitigation products.
• Lead intricate investigations involving large datasets and multiple stakeholders.
• Develop investigative frameworks, methodologies, and enforcement policies to address emerging threats.
• Refine automated monitoring and alert systems to detect abnormalities in customer behavior.

Requirements

• Minimum 5 years of investigative experience, preferably within a major technology or travel company.
• Intermediate SQL skills with the ability to write and edit simple to semi-complex queries.
• Expertise in data analysis and the ability to use data insights to inform risk management.
• Previous experience in Trust & Safety, fraud detection, or risk management on a user-centric platform.
• Ability to conduct deep-dive investigations by interrogating both technical and behavioral signals.
• Proven track record of analyzing and mitigating high-impact threats and threat actors.
• Must be located on the West Coast or able to work West Coast hours (PST/MST) until 5:30 PM PST.
• Ability to occasionally work holidays, weekends, or evenings during emergency events.

Preferred Qualifications

• Subject matter expertise in organized crime, such as human trafficking or drug trafficking.
• Experience monitoring and mitigating offline safety risks.
• Understanding of the criminal applications of technology.
• Experience delivering intelligence reports on geopolitical, cyber, and violent actor behaviors.

Benefits

• Competitive compensation and a discretionary bonus scheme based on performance.
• Comprehensive medical, dental, vision, and prescription benefits.
• 401(k) retirement plan and disability benefits.
• Employee Assistance Program and Nationwide Pet Insurance.
• Flexible and remote working arrangements.

About the Company

Control Risks is a leading global risk consultancy. Our Embedded Consulting team works closely with major clients to provide specialized expertise in monitoring and mitigating complex operational and security risks.