Risk & Fraud Analyst

Responsibilities

• Monitor various fraud queues and define corrective and preventive actions
• Ensure all agreed timelines for investigations are met promptly to minimize loss
• Perform root cause analysis and maintain a customer-centric approach during investigations
• Analyze documents such as IDs and passports to identify fabricated credentials
• Engage with stakeholders to improve existing processes and systems
• Identify gaps within current processes and provide suggestions to mitigate risk
• Work shifts including weekdays, weekends, and holidays in a dynamic environment

Requirements

• 2 years of experience within the gambling industry
• 2 to 3 years of experience in fraud prevention, detection, and investigation
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Willingness to work a shift-based schedule

Benefits

• Competitive salary plus individual performance-based quarterly bonuses
• 20 days of annual leave plus public holidays
• South African employment contract
• Referral and flash bonuses
• Top-of-the-line equipment
• Annual company retreats for internal networking

About the Company

Sporty Group is a high-growth company operating in the dynamic gambling industry. We are expanding our footprint with a new office in Cape Town, focusing on delivering excellence through innovation and robust risk management.