Risk & Claims Manager

Responsibilities

• Investigate property-related incidents, claims, accidents, and operational risk events
• Conduct root cause analyses and identify contributing factors associated with incidents
• Coordinate incident response activities and ensure appropriate documentation is completed
• Develop and communicate corrective action recommendations to operational leadership
• Identify recurring operational risks and loss trends across the portfolio
• Partner with Regional Managers, Community Managers, and Maintenance teams to implement risk mitigation initiatives
• Maintain accurate claims tracking, documentation, and reporting processes
• Coordinate timely claim tendering and claims-related communications

Requirements

• 5–10 years of multifamily property management, risk management, claims management, or operations experience
• Demonstrated experience investigating incidents, claims, or operational issues
• Strong analytical, investigative, and problem-solving capabilities
• Experience working cross-functionally with operational teams
• Strong written and verbal communication skills
• Bachelor's degree preferred

Preferred Qualifications

• Multifamily Property Management Operations experience
• Proficiency in Microsoft Office Suite

Benefits

• Paid Holiday, Sick, and Vacation Time
• Health, Dental, Vision, and Life Insurance
• 401k Plan
• Healthcare Spending or Reimbursement Accounts
• Career Growth Opportunities

About the Company

At Cirrus Asset Management, we are dedicated to providing exceptional property management services. With our expertise and passion for real estate, we strive to create a seamless and rewarding experience for all parties involved.