Revenue Operations Specialist

Responsibilities

• Support the Lead-to-Cash process by assisting Sales Representatives with opportunity validation, quote creation, and contracting.
• Coordinate cross-functionally with Sales, Finance, Legal, Product, and Data Analytics to ensure compliance with revenue recognition standards.
• Manage and track operational requests, including deal desk inquiries and CRM troubleshooting, to ensure timely resolution.
• Prepare reports and summaries that identify trends, bottlenecks, and key focus areas within the sales process.
• Document RevOps workflows, such as Sales Playbooks and Deal Desk protocols, to support process improvement.
• Assist in project management for new sales tool implementations and revenue-driving initiatives.
• Analyze data to measure the impact of new processes and tools on sales velocity and win rates.

Requirements

• Bachelor’s degree in Finance, Economics, or a STEM field.
• 3–5 years of experience in Revenue Operations, Sales Operations, Program Management, or a related operational role.
• Proven experience collaborating effectively with Sales, Finance, and Legal stakeholders.

Preferred Qualifications

• Proficiency with Salesforce or similar CRM, including experience with CPQ workflows and complex opportunity management.
• Strong analytical skills using SQL, Tableau, or Google Sheets to derive actionable insights.
• Experience working in a Deal Desk or Sales Support capacity.
• Familiarity with modern RevOps tools such as Marketo, Gong, Clari, or Seismic.
• Ability to thrive in a fast-paced, high-growth SaaS environment.

About the Company

ID.me is a next-generation digital identity wallet that simplifies how individuals securely prove their identity online. With over 152 million users, ID.me provides streamlined identity verification for federal agencies, state governments, healthcare organizations, and hundreds of consumer brands. We are committed to the mission of "No Identity Left Behind," ensuring everyone has access to a secure digital identity.