Revenue Operations Program Manager

Responsibilities

• Own the end-to-end Revenue Performance Management (RPM) program, including tracking, reporting, and continuous improvement of billing and insurance workflows.
• Manage billing cycles, revenue reconciliation, and invoice accuracy across customer accounts.
• Coordinate with insurance partners and internal stakeholders to ensure claims, authorizations, and reimbursements are processed accurately and on time.
• Identify bottlenecks in billing and insurance workflows and implement scalable solutions.
• Build and maintain dashboards to track key metrics such as collection rates, denial rates, and billing cycle time.
• Ensure compliance with US payer guidelines, billing codes, and relevant regulatory requirements.
• Serve as the primary point of contact for cross-functional questions regarding revenue billing and insurance operations.

Requirements

• 2–4 years of experience in revenue operations, billing, or insurance operations.
• Familiarity with US revenue cycle management (RCM) concepts.
• Experience working with billing platforms or practice management systems.
• Proficiency in spreadsheets (Excel or Google Sheets); experience with SQL or BI tools is a plus.
• Knowledge of US insurance claims processing, payer contracting, or prior authorizations.
• Background in healthtech, insurance tech, or a similarly regulated healthcare industry.
• Experience building operational processes from scratch in a fast-moving startup environment.
• Strong attention to detail and ability to communicate clearly with stakeholders across different geographies.

About the Company

Dozee is India’s leading AI-powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS) company. We provide solutions that continuously monitor patients and provide early warnings of clinical deterioration, enhancing patient safety in hospitals, nursing facilities, and homes. Trusted by leading healthcare providers in India, the USA, and Africa, Dozee is transforming the future of healthcare through cutting-edge AI technology.