Revenue Operations Manager

About the Company

Fonoa is the Tax Operating System for autonomous tax. We provide AI-driven modular infrastructure that covers the full indirect tax lifecycle, including tax ID validation, real-time tax determination, e-invoicing, and returns. Trusted by global leaders like Canva, Netflix, Spotify, Uber, Zoom, and Booking.com.

Responsibilities

• Own and improve core GTM processes across Sales, Marketing, Customer Success, and Partnerships
• Monitor pipeline health, conversion rates, and funnel performance
• Manage forecasting processes and support revenue planning activities
• Support territory planning, account ownership, and capacity planning
• Drive weekly, monthly, and quarterly business reviews with GTM leadership
• Identify operational bottlenecks and implement scalable solutions
• Own and optimise the GTM technology stack, including Salesforce
• Manage system enhancements, integrations, workflows, and automation projects
• Partner with leaders across Sales, Marketing, Customer Success, Finance, and Operations to deliver actionable analysis

Requirements

• 5+ years of experience in Revenue Operations, Business Operations, or GTM Operations
• Experience supporting high-growth B2B SaaS organisations
• Strong Salesforce experience and deep understanding of commercial processes
• Proven experience building and scaling revenue processes and reporting frameworks
• Strong analytical skills with the ability to turn data into actionable recommendations
• Experience managing cross-functional projects and stakeholder relationships
• Excellent communication and organisational skills

Preferred Qualifications

• Experience with HubSpot, Gong, Clay, and modern GTM technology platforms
• Familiarity with automation tools and workflow optimisation
• Experience with SQL, BI platforms, or advanced spreadsheet modelling
• Experience supporting forecasting, territory planning, and executive reporting