Retail Training Specialist

Responsibilities

• Deliver hands-on new hire training in a convenience store environment to ensure compliance with company manuals and standards
• Facilitate new hire orientation sessions and in-person classes
• Administer candidate skill assessments and document results in the HRIS
• Work with management to identify performance gaps and develop solutions to improve team performance
• Manage training content and collaborate on the design and implementation of new training manuals and aids
• Provide feedback documentation to management following training audits
• Maintain subject matter expertise regarding store equipment and standard operating procedures

Requirements

• Bachelor's Degree or equivalent retail experience
• Proven experience in training facilitation and coaching for performance improvement
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook)
• Proficiency in videoconferencing platforms such as Zoom and Teams
• Valid driver's license with a clean driving record

Preferred Qualifications

• Specialized training in a retail environment
• Bachelor's degree in Instructional Design, Learning and Development, or Adult Education
• 2-3 years of front-line retail experience
• Experience leveraging HRIS and Learning Management Systems (LMS)

Benefits

• Weekly payroll
• Health, Dental, and Vision insurance
• 401(k) with company match
• Tuition reimbursement
• Paid Time Off and Holiday Pay
• Life, AD&D, and Supplemental Life insurance
• Flexible Spending Accounts
• Employee Assistance Program (EAP)

About the Company

Wallis Co. operates On the Run and Dirt Cheap convenience store locations, focusing on driving consistency, standardization, and accountability through high-quality training and core values.