Retail Training Specialist

Responsibilities

• Deliver hands-on new hire training in a convenience store environment to drive consistency and standardization for On the Run and Dirt Cheap locations.
• Facilitate new hire orientation sessions and in-person classes.
• Administer candidate skill and behavior assessments and document results in HRIS.
• Work with management to identify performance gaps and develop solutions to improve individual and team performance.
• Manage training content and collaborate on the design and implementation of new hire manuals and training aids.
• Apply adult learning methodologies using web-based training, presentations, and videoconferencing.
• Prepare weekly, monthly, and quarterly reports regarding training effectiveness.
• Maintain subject matter expertise in store equipment and standard operating procedures (SOPs).

Requirements

• Bachelor’s Degree or equivalent combination of education and retail experience.
• Proven experience in the facilitation of training and meetings with various levels of leadership.
• Experience coaching employees for performance improvement.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook).
• Proficiency in videoconferencing platforms such as Zoom and Microsoft Teams.
• Valid driver's license with a clean driving record.
• Ability to work an irregular schedule, including some evenings and weekends.

Preferred Qualifications

• Specialized training in a retail environment.
• Bachelor’s degree in Instructional Design, Learning and Development, or Adult Education.
• 2-3 years of front-line retail experience.
• Experience leveraging HRIS and Learning Management Systems (LMS).

Benefits

• Weekly payroll.
• Health, Dental, and Vision insurance.
• Life and AD&D insurance.
• 401(k) with company match.
• Tuition reimbursement.
• Paid Time Off and Holiday pay.
• Flexible Spending Accounts.
• Employee Assistance Program (EAP).

About the Company

Wallis Co. operates convenience store brands including On the Run and Dirt Cheap. We are dedicated to driving excellence through standardized training, accountability, and our core company values.