Retail Training Specialist

Responsibilities

• Deliver hands-on new hire training in a convenience store environment to drive consistency and standardization
• Facilitate new hire orientation sessions and in-person classes using adult learning methodologies
• Administer candidate skill assessments and document results within the HRIS
• Work with management to identify performance gaps and develop solutions to improve team performance
• Manage training content and collaborate on the design and implementation of new hire manuals and aids
• Prepare weekly, monthly, and quarterly reports regarding training effectiveness and results
• Coordinate training supplies and maintain subject matter expertise on store equipment and SOPs

Requirements

• Bachelor's Degree or equivalent combination of education and retail experience
• Proven experience in training facilitation and performance coaching
• Proficiency with Microsoft Office suite (Word, PowerPoint, Excel, Outlook)
• Experience utilizing HRIS and Learning Management Systems (LMS)
• Valid driver's license with a clean driving record

Preferred Qualifications

• Specialized training in a retail environment
• Bachelor's degree in Instructional Design, Learning and Development, or Adult Education
• 2-3 years of front-line retail experience
• Experience with videoconferencing platforms such as Zoom and Microsoft Teams

About the Company

Wallis Co. operates On the Run and Dirt Cheap convenience store locations, focusing on delivering high standards of service and operational excellence through a culture rooted in core values and continuous development.