Retail Training Specialist

Responsibilities

• Deliver hands-on new hire training in a convenience store environment to ensure consistency and standardization
• Administer candidate skill and behavior assessments and document results in HRIS
• Facilitate new hire orientation sessions and other in-person classes
• Work with management to identify performance gaps and develop solutions to improve team performance
• Manage training content and collaborate on the design and implementation of new hire manuals and aides
• Provide feedback documentation to management following training audits
• Maintain subject matter expertise in store equipment and standard operating procedures

Requirements

• Bachelor's Degree or equivalent retail experience
• Experience in training facilitation and coaching for performance improvement
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook)
• Proficiency in videoconferencing platforms such as Zoom and Teams
• Valid driver's license with a clean driving record

Preferred Qualifications

• Specialized training in a retail environment
• Bachelor's degree in Instructional Design, Learning and Development, or Adult Education
• 2-3 years of front-line retail experience
• Experience leveraging HRIS and learning management systems

About the Company

Wallis Co. operates On the Run and Dirt Cheap convenience store locations, focusing on driving excellence through standardized training and core company values.