Retail Supervisor

Responsibilities

• Provide high standards of customer experience in accordance with PUMA’s brand values and service standards
• Ensure the store achieves or exceeds sales, KPIs, and profitability goals through effective planning and expense control
• Manage payroll control to maintain profitability while providing high levels of service
• Manage and communicate merchandise opportunities to the Store or Assistant Store Manager
• Handle and process incoming and outgoing merchandise
• Maintain a safe, healthy, and compliant working and shopping environment
• Comply with all company policies, procedures, and operational core competencies

Requirements

• 1–2 years of experience in a customer service-oriented retail environment
• Demonstrated ability to reason through complex issues
• Strong team player with excellent communication skills
• Basic computer skills, including MS Office programs and retail software
• Ability to lift, carry, push, or pull up to 30 pounds regularly
• Ability to work non-traditional hours, including weekends, evenings, and holidays

Benefits

• Competitive base pay ($18.00 - $21.00 per hour)
• Bonus opportunities
• Employee benefits package

About the Company

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operating in over 120 countries with approximately 22,000 employees worldwide.