Retail Supervisor

Responsibilities

• Partner with the Store Manager to develop associates and drive store growth
• Act as manager on duty to address customer experience, vendor relationships, or maintenance issues
• Lead exceptional in-store customer experiences by modeling selling behaviors and product knowledge
• Train, coach, and motivate associates to improve sales performance and customer engagement
• Perform opening and closing routines, including bank deposits and shipment receipt
• Set daily goals and provide performance feedback to the team
• Maintain a safe, clean, and engaging store environment by adhering to all safety standards

Requirements

• Proven experience delivering sales, customer experience, and operational results
• Prior experience in a supervisory role, preferably in a retail setting
• Customer-first mindset with the ability to foster a selling culture
• Effective communication skills and the ability to provide in-the-moment coaching
• Ability to de-escalate customer situations effectively
• Availability to work peak times, including evenings, weekends, and holidays
• High school diploma, GED, or relevant work experience
• Ability to perform physical tasks including standing, walking, reaching, and lifting up to 50 pounds

Benefits

• Competitive performance-based compensation and bonus incentive programs
• 40% merchandise discount and free product
• Tuition-free education through partnership with Guild
• Medical, dental, vision, and life insurance options for full-time associates
• Paid time off and parental leave
• Access to earned wages through DailyPay
• No-cost mental health and wellbeing support

About the Company

Bath & Body Works is committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We invest in our associates through fair pay, benefits, and development opportunities to help them thrive at work and in their communities.