Retail Supervisor

Responsibilities

• Partner with the Store Manager to develop associates and drive store growth
• Act as manager on duty to address customer experience, vendor relationships, or maintenance issues
• Lead exceptional in-store customer experiences by modeling selling behaviors and product knowledge
• Train, coach, and motivate associates to improve selling skills and customer engagement
• Perform opening and closing routines, including bank deposits and shipment receipt
• Set daily goals and direction for the team upon arrival
• Maintain a safe, clean, and engaging store environment by adhering to all safety standards

Requirements

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment
• Prior experience in a supervisory role, preferably in a retail setting
• Customer-first mindset with the ability to foster a customer-focused selling culture
• Effective communication skills and the ability to provide in-the-moment coaching
• Ability to de-escalate store and customer situations effectively
• Availability to work peak days and times, including evenings, weekends, and holidays
• Ability to perform constant physical activity, including standing, walking, and lifting up to 50 pounds

Benefits

• Competitive, performance-based compensation and bonus incentive programs
• 40% merchandise discount
• Medical, dental, and life insurance options
• Retirement Savings Program with company match
• Tuition Assistance Program
• No-cost mental health and wellbeing support through an Employee Assistance Program (EAP)
• Paid time off (PTO) and additional family benefits

About the Company

Bath & Body Works is committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We invest in our associates through fair pay, benefits, and development opportunities to help them be their best at work, at home, and in their communities.