Retail Supervisor

Responsibilities

• Partner with the Store Manager to develop associates and drive store growth
• Act as manager on duty to address customer experience, vendor relationships, or maintenance issues
• Perform opening and closing routines, including bank deposits and shipment receipt
• Lead exceptional in-store customer experiences by modeling selling behaviors and product knowledge
• Train, coach, and motivate associates to improve sales performance and customer engagement
• Set daily goals and provide performance feedback to the team
• Maintain a safe, clean, and engaging store environment by adhering to all safety standards

Requirements

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment
• Prior experience in a supervisory role, preferably in a retail setting
• Strong communication skills and the ability to provide in-the-moment coaching
• Ability to de-escalate customer situations effectively
• Availability to work peak days and times, including evenings, weekends, and holidays
• High school diploma, GED, or relevant work experience
• Ability to perform physical tasks including standing, walking, reaching, and lifting up to 50 pounds

Benefits

• 40% merchandise discount
• Tuition-free education through partnership with Guild
• Medical, dental, and vision insurance options for full-time associates
• 401k plan and paid time off
• On-demand access to earned wages via DailyPay
• Paid maternity and parental leave

About the Company

Bath & Body Works is committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We invest in our associates through fair pay, benefits, and development opportunities to help them thrive at work and in their communities.